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Customer Declarations

Authorisation for Collection of Foreign Currency by Representative

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Traveller Details
Representative Details
Authorisation

I hereby authorise the above-mentioned representative to collect the foreign currency / forex card / documents relating to my transaction on my behalf. I declare that:

I am unable to personally collect the foreign exchange due to:
Official commitmentsMedical reasonsTravel-related urgencyResidence outside the branch locationOther:
  1. The representative is personally known to me.
  2. The representative is authorised only to collect the foreign exchange and related documents and is not authorised to alter the transaction particulars.
  3. I have independently verified the currency, amount, rate, charges and transaction details.
  4. I accept responsibility for the foreign exchange once it has been delivered to the authorised representative.
  5. I authorise the company to obtain the representative’s photograph, identity proof, signature and delivery acknowledgement.
  6. I understand that the company may refuse delivery where the representative’s identity or authority cannot be satisfactorily established.
Delivery Acknowledgement

I acknowledge receipt of:

For Office Use
Original authorisation verifiedTraveller contacted and confirmation obtainedRepresentative’s original ID verifiedID copy retainedSignature matchedDelivery photograph obtained, where applicable
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